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Document Intelligence for Construction, MEP & HVAC

Construction projects generate thousands of submittals, specs, and change orders , and each rejected submittal costs an average of $805 plus 2-3 weeks of schedule delay. Customiser's AI agents review submittals against project specifications, extract equipment schedules, and cross-reference across trades to catch discrepancies before they become field issues. Stop losing project engineering hours to paperwork and start catching spec deviations in minutes.

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How teams use Customiser

Automate submittal reviews, extract equipment schedules, verify change orders, and prevent costly RFIs.

Submittal Review

Automatically compare product submittals against project specifications, division by division. Customiser flags non-compliant items, missing data, and specification deviations so your team focuses on resolving issues rather than hunting through documents.

Equipment Schedule Extraction

Extract mechanical, electrical, and plumbing equipment schedules from specification documents and drawings into structured tables. Customiser captures model numbers, capacities, voltages, and performance ratings, making procurement and coordination significantly faster.

Spec-to-Submittal Cross-Referencing

Cross-reference each line item in a submittal against the relevant specification section to verify compliance point by point. Customiser highlights every deviation , from material substitutions to performance shortfalls , so nothing slips through the review process.

Change Order Verification

Verify change orders by comparing the proposed scope, quantities, and pricing against the original contract documents and current project state. Customiser identifies discrepancies in unit costs, scope overlap with existing work, and missing backup documentation.

RFI Prevention Through Specification Querying

Upload your full project specification set into Customiser's Knowledge Base to create a queryable reference. When field questions arise, your team can extract cited answers from the relevant spec section in seconds , reducing unnecessary RFI volume and keeping work moving instead of waiting 9+ days for a response.

Closeout Document Organization & Verification

Automate closeout documentation by classifying incoming documents by trade, system, and specification section. Customiser extracts warranty dates, equipment model numbers, and maintenance requirements from O&M submittals, then validates completeness against the specification's closeout requirements , identifying missing documents before they hold up final payment.

Construction, MEP & HVAC FAQ

You upload the project specification and the submittal package. Customiser's AI agents parse both documents, map submittal data points to specification requirements, and produce a compliance report that flags every deviation, missing item, and area requiring engineer review , reducing review time from hours to minutes per submittal.
Each rejected submittal costs an average of $805 and adds 2-3 weeks to the project schedule. For a contractor processing 2,000 submittals annually at a 30% rejection rate, that adds up to hundreds of thousands per year in wasted labor and schedule impact. Customiser catches specification non-compliance before submission, dramatically reducing rejection rates.
Yes. The Extraction Agent pulls performance data , CFM, BTU, voltage, pressure ratings, dimensions , from manufacturer cut sheets and equipment schedules, while the Cross-Reference Agent validates these against MEP specification sections, design schedules, and energy code requirements. For HVAC submittals where a single airflow capacity mismatch can halt interior work, automated cross-referencing catches discrepancies that manual review misses.
Over 13% of RFIs could be answered by simply reviewing the provided project documents , they are submitted because teams lack time to search through specs manually. At $1,080 per RFI response and average response times of 9.7 days, unnecessary RFIs create massive schedule drag. Customiser enables teams to instantly query specification data and get cited answers, making it faster to find answers in existing documents than to write an RFI.
Customiser's Classifier Agent organizes incoming closeout documents by trade, system, and specification section, while the Extraction Agent pulls warranty dates, equipment model numbers, and maintenance requirements from O&M submittals. The Cross-Reference Agent validates completeness against the specification's closeout requirements, identifying missing documents before they become punch list holdups or delay final payment.
Customiser handles PDFs (native and scanned), Excel spreadsheets, Word documents, and image files. Whether your submittals come as manufacturer data sheets, shop drawings, or specification sections, Customiser processes them all within the same workflow. The Classifier Agent automatically identifies document type and specification division, routing each to the appropriate extraction pipeline.
By automating submittal preparation, specification compliance checking, and closeout document organization, Customiser can save a mid-size MEP contractor 300-500 hours per year in document processing time, reduce submittal rejection rates by 50% or more, and accelerate project closeout timelines , directly impacting cash flow through faster final payment release.
Absolutely. A thorough GC preliminary review is the critical first line of defense, yet project managers often forward submittals without adequate review due to time constraints. Customiser automates the GC's preliminary check by extracting key product parameters, cross-referencing against specification requirements, and flagging non-compliant items , ensuring the design team receives clean submittals and reducing the rejection-resubmission cycle.

No manual reviewing.
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